2007-4-19 09:49 AM
vivian0517
急....ＥＮＧ ＨＷ∼
呢個係PROJECT 黎GA, 不過有題問題我唔識丫...希望有人可以幫忙解問...呢份野係20/4要交架∼∼ＴＨＺ∼∼∼
what actions will you take to eliminate the above problems??(解決以下GA 問題)
�� ~~Everyday, especially after lunch, the linen being circulated was insufficient.
�� ~~The new cleaning detergent was not strong enough for cleaning the bathtubs, especially if stains appeared.
�� ~~The guest-room supplies (such as ball pens ) were not delivered to the floor staff according to the time schedule.
�� ~~It was quite Difficult to catch the lift when staff were off duty at 16:00.
�� ~~It took a long time to get an iron and board from the office for the guests.
�� ~~Front desk staff changed room arrangements after the room assignment list with received by floor supervisors.
�� ~~Receptionists changes rooms for guests without informing the floor supervisor and released the rooms on their own decision.
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�� ~~Engineering staff engaged the staff toilet during the day time , and also grouped in the pantrt.